Sales Conversion
Red Ventures owns and operates phone sales centers in Charlotte, North Carolina; Dallas, Texas; Miami, Florida; San Juan, Puerto Rico; and Guatemala City, Guatemala. Because we do not outsource this critical component of new customer acquisition, we have several competitive advantages:
One virtual center - Our sales centers are dispersed across many locations but operate as one unified, virtual center. Proprietary phone system technology provides a seamless customer experience. From a single location, thousands of calls and leads each day are routed to individual sales consultants using past performance data in order to maximize conversion. Our proprietary online sales interface is customized for every call and marketing program. The interface provides detailed information about the marketing channel where the customer originated, the advertisement the customer saw, and what may have motivated the customer to respond.
Quality people - Red Ventures staffs its centers with smart, energetic and motivated sales professionals. Because we focus on getting the right people on the phone, our consultants complete a rigorous product knowledge and sales training program before taking their first call. Our sales consultants are not merely order-takers. We reward top performers through excellent compensation, benefits and opportunities for promotion, both within the sales center and into marketing and management roles.
Culture of teamwork - Our sales centers are marked by an atmosphere of camaraderie and teamwork. The culture is one of friendly competition. Contests reward not only individual performance but the achievement of collective team goals. Sales consultants are incented to maximize their own sales conversion, contributing to overall business performance. Red Ventures only grows if our sales consultants grow.